Reviews

There has been a sharp spike in employees using the term "burnout" in company reviews this summer — an overall increase of 128% in the UK, according to new data by employment website Glassdoor. 

Glassdoor, also a repository for current and former employees to review companies, analyzed 60,000 reviews left by UK workers between January and September this year. It found growing mention of burnout from April onwards, while "mental health" was up 500% over that January-September period.

UK workers first began posting publicly about burnout in March 2020, when the country went into its first strict lockdown and employees were suddenly forced to work remotely en masse, according to Glassdoor economist Lauren Thomas. That fell away as workers got used to the change, but began spiking again as the pandemic headed into its second year.

"Fast forward a year and although restrictions are beginning to lift, employees may be frustrated with the long-term nature of the situation," Thomas told Insider. "Many have been able to grin and bear the impact of COVID-19 through 2020, but the one-year anniversary of the pandemic has proven to be a tipping point.

"Employees are thinking again about their home and work lives and partially as a result job vacancies have reached record highs in the 'Great Resignation.'"

The Great Resignation has seen workers, perhaps more observably in advanced Western economies such as the US and Europe, quitting their jobs at a record pace. More disruption is likely, with October data from Beamery indicating that 53% of workers in the US and UK are planning to quit their jobs over the next 12 month. Burnout is a major factor in their decision to leave.

Glassdoor's Thomas acknowledged that there has been a growing conversation around mental health at work since 2018, but the topic is particularly acute right now.

The site found that although some workers try and balance their personal and professional life, more than half say work is slowly eroding the boundaries. And some 35% think that a healthy work-life balance just isn't realistic in their current roles. 

Most workers want to redefine the concept of work-life balance as a result — and want more nuanced answers than finishing the day earlier, or not checking emails after 6pm. These include: Choosing the time they allocate to work; flexible hours; flexible location; and the ability to switch between work and personal admin through the day.

"Work-life policies which are rigid or offer little flexibility are proving problematic for UK employees," Thomas said. "Our research has indicated that workers want autonomy over how they juggle their home and work lives and need employers to offer a range of options to support this. There also needs to be trust between the two parties — avoid micromanaging teams who are working from home."

Although expectations are falling largely upon employers to change things, 53% of employees see the responsibility of creating a work-life balance a shared one between employee and employer. 

Source : https://www.businessinsider.com/burnout-glassdoor-reviews-128-percent-since-april-2021-10

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